A. |
LEGAL/OPERATIONAL REQUIREMENTS |
|
Must have a valid Business License |
|
Must be a member of a Transport Association recognized by the Land Transport Authority |
|
Must become the member of National Tourism Association or any other recognized by NTP |
B. |
TRAINING |
|
Drivers must have completed and passed the Tourism Public Transport Service Training Program offered by the NTP or any other recognized institution |
|
Drivers must be owners of the vehicle, unless there is a 12-month employment contract between Owner and driver. |
C. |
INFORMATION |
|
Must carry destination map and guide book at all times. |
|
Approved Land Transport Authority rates must be visible in the vehicle at all times |
|
All drivers must have general knowledge of all tourism product locations |
D. |
COMMUNICATION |
|
Operations must be able to cater to English and/or Urdu speaking tourists |
|
Drivers must have with them during every tour a mobile phone with sufficient credit for emergency calls |
E. |
PRESENTATION |
|
All drivers must wear clean and approved association uniforms when on duty |
|
All drivers must be neat, tidy and well groomed. Concessions for long beards will be made due to cultural reasons |
|
Drivers are not to wear hats when on duty unless it is part of an approved association uniform |
F. |
IDENTIFICATION |
|
All drivers must display their Land Transport Authority name tag, which should contain the following details: |
· Full name (as shown on birth certificate) |
|
· Current photograph of driver |
|
· Driver’s license number |
|
· Name of Membership Association |
|
G. |
GENERAL, SAFETY & SECURITY |
|
All vehicles must always carry on board approved first aid kit at all times |
|
All drivers must have attained a certificate in first aid training (offered by Center of Excellence for National Tourism “CENT” or any other training provider recommended by the NTP) |
|
All vehicles must have good air-conditioning system |
|
All vehicles glass must be in good condition and without fractures at all times |
|
All vehicles must have spare tyres that are in good condition and a tyre jack |
|
All Driver must not have any criminal records relating to driving public transport such as: |
· Abusive language |
|
· Sexual harassment |
|
· Assault |
|
|
Vehicle must meet the NTP approved list of vehicle models |
|
All vehicles must have safety seat belts available for all passengers at all time |
|
Drivers must have attained a certificate in life saving skills and first aid training (offered by a training provider recognized by the NTP or Center of Excellence for National Tourism “CENT”) |